Connecting manufacturing professionals to drive continuous improvement!

Eight Wastes of Lean in a Services Context

Anything that does not add value to the customer is a waste. Waste only adds to time and cost. And the definition of “waste” in a service organization is quite similar to its definition in Lean manufacturing. When you look at a process, this...

http://www.sixsigmaiq.com/Columnarticle.cfm?externalID=753&Colu...

Regards
Genna Weiss
Editor and Publisher
Six Sigma & Process Excellence IQ
www.sixsigmaiq.com
genna.weiss@sixsigmaiq.com

Connect with me on LinkedIn: http://www.linkedin.com/pub/genna-weiss-six-sigma-iq/12/a/589
Join the Six Sigma IQ LinkedIn Group: http://www.linkedin.com/groups?gid=1813947&trk=hb_side_g
Follow Six Sigma IQ on Twitter: http://twitter.com/sixsigmaiq

Permalink Reply by Ken Doenges on November 30, 2009 at 11:57am: Waste is, within most normal group discussions, not an agenda topic. In point of fact, to my knowledge waste is not a subject matter that is a topic of discussion in our society except in the context of lean methods and even so-called "lean" concepts do not discuss waste by singular fact.

The primary reason waste is not a topic of discussion is because the human physic has not been trained to realize that everything we undertake is accomplished with a percentage of waste due to the fact mankind is not an efficient entity and the natural by-product of any endeavor creates waste.

Waste is the natural element of any endeavor that requires energy.

What is the greatest mystery is"How to calcuate the percent of waste factor within a given set of parameters."; ▶ Reply to This

Badge